• All rugs are custom-made; no returns or cancellations after purchase.
  • Only defective items are eligible for return or replacement.
  • A 10% variation in color/finish is acceptable due to handmade nature.
  • For defect claims, provide an unpacking video to support your case.
  • If approved, a replacement or refund will be issued within 10 business days.

For any queries, contact us at: support@dojostreet.com