Dojostreet Return and Exchange Policy
At Dojostreet, we are committed to providing you with the best anime products and customer service. If you need to return or exchange an item, please review our policy below.
Eligibility for Returns and Exchanges
- Returns and exchanges are only accepted if the product is damaged or if the wrong product was delivered.
- You must contact us within 24 hours of receiving your order to be eligible for a return or exchange.
How to Initiate a Return or Exchange
- Contact our customer support team at vinaypatwal13@gmail.com within 24 hours of receiving your order. Please provide your order number, a description of the issue, and any relevant photos of the damaged or incorrect item.
- Our team will review your request and guide you through the next steps.
Return and Exchange Process
- Once your request is approved, you will receive instructions on how to return the item.
- Please ensure the item is in its original packaging and condition.
- After we receive and inspect the returned item, we will process your exchange or refund.
Important Notes
- Items returned without prior approval will not be accepted.
- We reserve the right to deny a return or exchange if the item does not meet our criteria.
Thank you for shopping with Dojostreet. We appreciate your understanding and cooperation.
For any questions or further assistance, please contact us at vinaypatwal13@gmail.com.
