Welcome to Dojostreet. By accessing or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By visiting our website or purchasing from Dojostreet, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Eligibility

You must be at least 18 years old, or using the website under the supervision of a parent or legal guardian.

3. Products & Services

We offer rugs, home décor, accessories, and custom-made products.
Product descriptions, images, and details are provided for information purposes and may vary slightly in color or texture depending on screen display and manufacturing variations.

4. Custom Orders

For custom rugs or made-to-order items:

  • All custom orders require design approval before production.
  • Production times may vary depending on complexity and workload.
  • Custom orders cannot be cancelled or refunded once production has started.
  • Minor variations in color or shape may occur due to hand-tufting and artisanal techniques.

5. Pricing & Payment

Prices listed on our website are in [your currency].
We reserve the right to update prices at any time without notice.
Payments must be made using approved payment methods displayed at checkout.

6. Shipping & Delivery

  • Shipping times vary depending on destination and production time.
  • Once an order is shipped, delays caused by courier services, customs, or external factors are outside our control.
  • Customers are responsible for providing accurate shipping details.
  • Lost or misdelivered packages due to incorrect addresses are not eligible for refunds.

7. Returns & Refunds

We offer returns for eligible non-custom items according to our Return Policy.
Custom-made products cannot be returned, exchanged, or refunded, except in cases of manufacturing defects.

If your product arrives damaged, contact us within 48 hours with photos and order details.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, disrupt, or misuse our platform
  • Copy, distribute, or steal our product designs, logos, or intellectual property

9. Intellectual Property

All content on Dojostreet — including designs, images, graphics, logos, product photos, and text — is the property of Dojostreet. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Dojostreet is not responsible for:

  • Shipping delays
  • Damage caused by incorrect handling after delivery
  • Misuse of products
  • Third-party service issues (shipping carriers, payment gateways, etc.)

We are not liable for any indirect or consequential damages arising from the use of our site or products.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website means you accept the updated terms.

12. Contact Us

For any questions regarding these Terms, please contact us at:
Email: support@dojostreet.com
Website: www.dojostreet.com